AJ Smart Tech Solutions (“AJ Smart Tech Solutions,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, store, and protect personal information when you visit our website, contact us, request services, or otherwise interact with us online.
This policy is intended to support Canadian privacy expectations and is designed with the Personal Information Protection and Electronic Documents Act (PIPEDA) principles in mind (and, where applicable, substantially similar provincial privacy laws).
This Privacy Policy applies to:
This policy does not cover third-party websites or services linked from our site (see “Third-Party Services and Links”).
“Personal information” generally means information about an identifiable individual. The personal information we collect depends on how you interact with us, and may include:
Information you provide directly:
Information collected automatically (website usage)
Information related to service delivery (if you are a client)
Depending on the services you request, we may handle limited personal information such as:
We aim to collect only what is necessary for the purposes described below.
How We Use Personal Information
We use personal information for purposes such as:
We do not sell personal information.
Consent
We obtain consent when required by applicable privacy laws. Consent may be express (for example, when you submit a form) or implied (for example, when you provide contact details in a business context and request a response). You can withdraw consent at any time, subject to legal and contractual restrictions, by contacting us at info@ajsmarttechsolutions.com.
Cookies and Similar Technologies
Our website may use cookies and similar technologies to:
You can control cookies through your browser settings and, where available, our cookie preferences tool. Disabling cookies may impact some site features. If we use marketing/advertising cookies, we will provide choices and information consistent with Canadian privacy expectations for transparency and consent.
Sharing and Disclosure of Personal Information
We may share personal information in limited circumstances, including:
Service providers and vendors
We may use trusted third-party service providers to operate our website and deliver services (such as hosting, analytics, email, customer relationship management tools, security services, and payment processing). These vendors may process information on our behalf under contractual obligations to protect it and use it only for authorized purposes.
Legal and compliance reasons
We may disclose information where required or permitted by law, such as:
Business transfers
If we undergo a business transaction (such as a merger, acquisition, or sale of assets), information may be transferred as part of that transaction, subject to appropriate safeguards.
International and Cross-Border Processing
Some of our service providers may store or process information outside Canada (for example, in the United States or other jurisdictions). When information is processed outside Canada, it may be subject to the laws of those jurisdictions. We take steps to ensure appropriate protections are in place through contracts, vendor due diligence, and security measures.
Safeguards and Security
We use reasonable administrative, technical, and physical safeguards designed to protect personal information against loss, theft, unauthorized access, disclosure, copying, use, or modification. Safeguards may include:
No security method is perfect. While we take reasonable steps to protect personal information, we cannot guarantee absolute security.
Data Retention
We keep personal information only as long as needed for the purposes described in this policy, including legal, accounting, and operational requirements. Retention periods depend on the type of information and the context in which it was collected. When information is no longer needed, we securely delete or anonymize it where appropriate.
Access and Correction
You may request access to the personal information we hold about you, and ask us to correct inaccuracies. Requests can be sent to info@ajsmarttechsolutions.com. We may need to verify your identity before responding. In some cases, legal exceptions may apply.
Marketing Communications
If you opt in to receive marketing messages from us, you can unsubscribe at any time by using the unsubscribe link (if provided) or by emailing info@ajsmarttechsolutions.com. We may still send non-marketing communications that are necessary for service delivery, security, or transactional reasons.
Children’s Privacy
Our website and services are intended for business users and are not directed to children. We do not knowingly collect personal information from children. If you believe a child has provided personal information, contact us and we will take appropriate steps to remove it.
Third-Party Services and Links
Our website may include links to third-party sites or services. We are not responsible for their privacy practices. We recommend reviewing the privacy policies of any third-party websites you visit.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. The updated version will be posted on this page with a revised “Last Updated” date. Material changes may be highlighted on our website.
Contact Us About Privacy
If you have questions, requests, or concerns about this Privacy Policy or how we handle personal information, contact: